Question 1

How do I find the right tires for a vehicle?

Accepted Answer

86Steps includes vehicle fitment lookup with three ways to search: enter a VIN, enter a license plate, or use the guided year, make, model, submodel, and trim selector. Each returns the factory OE tire sizes and specs, so your team always quotes and installs the right tires, with no wrong-fitment returns.

Question 2

Can I order tires from suppliers inside 86Steps?

Accepted Answer

Yes. Connect your TireConnect account through the native integration and you can browse tire supplier inventory and order tires directly in the app - no phone calls to distributors. Customers can also pick their vehicle and tires from your TireConnect catalog when they book online. Note that TireConnect is a separate subscription and is not included in 86Steps plans.

Question 3

Can I quote and service entire fleets?

Accepted Answer

Yes. Create multi-vehicle quotes that cover every van or truck in a fleet, convert them to jobs, and track per-vehicle service history across all visits. Fleet managers see their full roster in the customer portal.

Question 4

Can customers book appointments online?

Accepted Answer

Yes. Customers select their vehicle, choose tires or services, pick an available time slot, and book 24/7 without calling you. With TireConnect connected, vehicle and tire details pre-fill automatically.

Question 5

How does AI route optimization work?

Accepted Answer

86Steps analyzes all scheduled stops, traffic patterns, and service windows to calculate the most efficient route for each van. Routes are optimized to minimize drive time.

Question 6

Is there a free plan available?

Accepted Answer

Yes. The Starter plan is free forever and includes core features like job scheduling, customer and vehicle management, quoting, invoicing, and route planning for one van. No credit card required.

Everything you need to run your vehicle service business